Request to Increase Bus Frequency During Peak Hours
Request to Increase Bus Frequency During Peak Hours
(150-200 words)
Read the following Information.
You use TransLink buses in Vancouver to commute daily. Recently, you’ve noticed that buses during rush hours are overcrowded and delayed. Write an email to TransLink’s customer service department to request more frequent service.
Write an email to the public transportation office. In your email:
- Explain the issue you’re facing
- Describe how it affects your daily routine
- Request a specific solution to improve the situation
CELPIP Writing Task 1 – Request to Increase Bus Frequency During Peak Hours
Subject: Request to Increase Bus Frequency During Peak Hours
Dear TransLink Customer Service,
I am writing to raise a concern regarding the Route 99 B-Line bus service during peak hours in Vancouver. As a daily commuter from Commercial–Broadway Station to UBC, I have noticed significant overcrowding and delays in the mornings and evenings.
During 7:30-9:00 AM and 4:30-6:00 PM, it is extremely difficult to board the bus. Often, several buses pass by completely full. This results in long wait times and makes many commuters, including myself, late for work or class. Additionally, standing in an overcrowded bus for the entire ride is uncomfortable and sometimes unsafe.
I would like to request that TransLink increase the frequency of Route 99 buses during peak hours. Even deploying a few additional buses between these times would ease congestion and improve the experience for thousands of passengers.
Thank you for your continued efforts to improve public transportation in Vancouver. I hope this issue can be addressed soon.
Sincerely,
Daniel Lee
Resident, East Vancouver
Regular Commuter on Route 99
Also Check: Email to the Apartment Manager
